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Riverwind Casino Sucks

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Postby Liv » Tue Jul 10, 2012 8:19 pm

So in all likelihood, given a typical experience at Riverwind, I may have never written anything at all about it. After all, it's a typical Indian mega-casino in the town of Norman Oklahoma. We loved Norman, so why wouldn't we love a fun filled night at the local casino? Well it started off like any casino experience. Flashy lights, scantly clad women, women with oxygen tanks smoking in the corners, and a buffet. We headed on back to Willow's Buffet in the back of the casino. Having had been on the road for days, and consuming fast-food for most of it, a salad and steak sounded wonderful. We used to live outside of Laughlin, NV (another casino town) for years and were familiar with the formalities of casino dining. It's about $15 not including tip, for an all-you-can eat experience.

The problem was there was no food. When they finally decided to start serving the Prime Rib, I candidly asked for my piece of meat, and was handed a completely frozen, one-inch thick cut. Now I like rare meat, but uncooked, and frozen? No thanks. I was so upset, Shannon decided that she would be the one to let the manager know, especially considering the possibility of sickness or death someone could incur by eating raw food, slapped around in a dirty kitchen. The first manager she spoke to ignored her completely, as Shannon carefully looked on from our table at her reaction. The second time, she made contact with the head-manager. The result was that they began grilling each slice of the meat. Shan got her slice, and it was still cold. I was so furious, I wanted to go Hulk and begin hurling tables at the Indians.

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By this time I had moved on to the wings, not exactly resort or casino food, but I had little choice. They too were cold. I kept expecting at some point the manager to come over and address the concerns, or to offer a refund. No such luck. I'm not even sure if they have to adhere to state law on food regulations, because it's an Indian casino. I certainly wouldn't want to know their sanitation grade on this particular night.

We're pretty positive people though, and though I was still hungry, and had a crap dinner I decided to give the casino a chance. We got our Riverwind Casino player cards and headed off to play. The games use no coins only paper tickets. The machines auto-increment bets on each pull, and if you're not careful you can lose a ton quick. I realize that's the point, but the experience left me drained and without fun. Needless to say we stopped after spending $80, with almost consecutive losses. Dear Casinos, I like buckets of coins. Cooked meat, sexy girls, and buckets of coins to stick in their slots, is it too much to ask?

The one high-point we thought we had going for us was the self-serve drink kiosk rooms. Quickly we were saddened to learn it was non-alcoholic drinks.

The fireworks show, as this was July the 4th was never announced, and we heard several employees complaining of working others' shifts.

In fact the only good part about the entire evening was the waitresses in their tight skimpy black latex outfits. However even that depressed me, as I realized I will never look like that, and will likely end up like the leather-faced smoking grandmother with her oxygen mask who sounds like Stephen Hawkings, sitting in the corner playing slots. So there it is, Riverwind Casino sucks. I want my $30 dollars back on steak I never got, and the 2 hours of Riverwind Casino hell that would have been better spent on a hooker at Holiday Inn.
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Liv
Imagine What I Believe
 
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Postby Riverwind Casino » Tue Jul 17, 2012 3:41 am

Liv, my name is Marek, and I am the Social Media Manager for Riverwind Casino. I apologize that you had these issues on your visit. If you could please email me at [email protected] with your email address and phone number, I will have someone contact you as soon as possible.
Riverwind Casino
 

Postby Liv » Wed Jul 18, 2012 10:03 pm

My email is [email protected] and phone is 336-310-0207, however I'm not certain what more I can tell you other than what's been posted here.
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Liv
Imagine What I Believe
 
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Joined: Wed Oct 05, 2005 6:59 pm
Location: Greensboro, NC


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