The biggest problem with Assurance wireless's program is that they send you a very cheap phone. (I know... you shouldn't complain.) Unfortunately, the quality of the phone gave Shan about a 3.5 hour battery life, and a ringer you couldn't hear when it was in your pocket. What's more is there doesn't seem to be a way of upgrading or changing out your phone for another despite that- that was my long-term hope when I researched & chose Assurance. Rather than spend money on a phone (sort of counter-productive on free service) I had hoped eventually I'd be able to pass on one of my Virgin Mobile phones the next time I upgraded. I've been with Virgin for almost 5 years and can't say anything but good about the company. Yesterday, I discovered you can swap your Assurance Wireless phone for a better one, and it's fairly easy.
See I just bought an Optimus V for my pay plan. Love the heck out of the sucker, and while my LG Rumor 2 was an awesome phone, I decided to bid it adieu and donate it to Shannon. Once it was deactivated I logged onto Virgin Mobile and activated it under Shan's Assurance wireless number. And it worked! What you need:
- Changing Your Assurance Wireless Phone.
1- Your 10 digit assurance wireless telephone number.
2- Your 6-10 digit pin provided with the your original Assurance Wireless activation. (If you don't remember it, call and get it.)
3- Logon to Virgin Mobile.
4- Click on "Swap Phones" (bottom right-hand side)
5- Enter your phone Serial number (under the battery)
6- Follow the directions. (##VIRGIN# -> Then hit activate on your new Assurance (Virgin Mobile Phone)
And that's it... You just activated a Virgin Mobile phone on Assurance Wireless. The plan doesn't change, and you have a much nicer phone with longer battery life, and better ringer. I don't believe Virgin's smart phones will activate because when I received my Optimus, it required the $25 a month package, (which is what I had anyways) but the Rumor 2 or other non-smart phones should work just fine. Here's the proof: